Terms of Service
Effective Date: January 1, 2026
Last Updated: February 4, 2026
These Terms of Service ("Terms") govern your access to and use of MetriVibe, including the desktop application, web application, and any related services (collectively, the "Service") provided by MetriVibe ("we," "our," or "us"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.
1. Service Description
MetriVibe is a developer tool that analyzes Claude Code sessions. It reads session data stored locally on your device (in the ~/.claude/projects directory), and provides visualization, search, and analytics features to help you understand your AI-assisted coding workflow. Optional cloud features enable syncing session metadata and generating AI-powered reports.
2. Account Registration
Certain features of the Service require you to create an account. When registering, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as needed
- Keep your login credentials secure and confidential
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activity under your account
You must be at least 13 years of age to create an account. If you are under 18, you must have parental or guardian consent to use the Service.
3. Subscription Tiers
The Service is offered under the following subscription tiers:
Free
Local experience at no cost. Includes the 10 most recent sessions per project, dashboard metrics, timeline view, subagent analysis, and file activity tracking. No account required for local-only use.
Pro
Everything in Free, plus cloud sync and backup, AI-powered learning, audit, and refactoring reports, priority support, and early access to new features. Requires an account and active paid subscription.
Enterprise
Everything in Pro, plus team dashboards, organizational usage analytics, SSO/SAML authentication, audit logs, dedicated support, and custom integrations. Custom pricing available upon request.
We reserve the right to modify, add, or remove features from any tier at any time. Material changes will be communicated in advance to affected subscribers.
4. Payment Terms
4.1 Web Subscriptions (Stripe)
Pro and Enterprise subscriptions purchased through the MetriVibe website are processed by Stripe. By subscribing, you authorize us to charge the payment method on file on a recurring basis (monthly or annually, as selected). Prices are displayed at the time of purchase and may be changed with 30 days' notice.
4.2 Mac App Store Subscriptions (Apple IAP)
Subscriptions purchased through the Mac App Store are processed by Apple and are subject to Apple's terms and conditions. Billing, renewals, and refunds for App Store purchases are managed by Apple. Please refer to Apple's support for billing inquiries related to App Store purchases.
4.3 Refunds
For web subscriptions, we offer a refund within 14 days of initial purchase if you are unsatisfied. Contact [email protected] to request a refund. Refunds for App Store purchases must be requested through Apple.
4.4 Cancellation
You may cancel your subscription at any time. Upon cancellation, you will retain access to paid features until the end of your current billing period. After that, your account will revert to the Free tier. The local desktop application will continue to function normally.
5. Acceptable Use
You agree not to use the Service to:
- Violate any applicable law or regulation
- Infringe upon the intellectual property rights of others
- Attempt to gain unauthorized access to our systems or other users' accounts
- Transmit malware, viruses, or other harmful code
- Interfere with or disrupt the Service or its infrastructure
- Reverse-engineer, decompile, or disassemble the Service, except as permitted by applicable law
- Use the Service in any manner that could damage, disable, or impair it
- Resell or redistribute the Service without our written consent
- Use automated tools to scrape or extract data from the Service beyond your own account data
6. Intellectual Property
6.1 Our Property
The Service, including its design, code, features, documentation, branding, and report-generation logic, is the intellectual property of MetriVibe and is protected by copyright, trademark, and other applicable laws. These Terms grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.
6.2 Your Data
You retain all rights to your Claude Code session data and any content you provide through the Service. By using cloud sync, you grant us a limited license to store, process, and display your synced data solely for the purpose of providing the Service to you. We do not claim ownership of your data.
7. Disclaimer of Warranties
The Service is provided "as is" and "as available," without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any defects will be corrected.
8. Limitation of Liability
To the maximum extent permitted by applicable law, MetriVibe and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of the Service, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if we have been advised of the possibility of such damages. Our total cumulative liability to you for all claims arising from or related to the Service shall not exceed the amount you have paid to us in the twelve (12) months preceding the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless MetriVibe and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Service, your violation of these Terms, or your violation of any third-party rights.
10. Termination
We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Grounds for termination include, but are not limited to:
- Violation of these Terms or our Acceptable Use policy
- Fraudulent or illegal activity
- Non-payment of subscription fees
- Extended inactivity (accounts inactive for more than 24 months)
Upon termination, your right to access the Service will cease immediately. Provisions of these Terms that by their nature should survive termination (including Sections 6, 7, 8, 9, and 12) will survive.
You may terminate your account at any time by deleting it through the application settings or by contacting us. Your local desktop application will continue to function in offline mode after account deletion.
11. Changes to These Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through an in-app notification at least 30 days before they take effect. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance. If you do not agree to the revised Terms, you must stop using the Service.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which MetriVibe operates, without regard to conflict-of-law principles. Any disputes arising from or related to these Terms or the Service shall be resolved through binding arbitration in accordance with applicable arbitration rules, except that either party may seek injunctive relief in a court of competent jurisdiction.
13. Miscellaneous
- Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and MetriVibe regarding the Service.
- Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
- Waiver: Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.
- Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
14. Contact Us
If you have any questions about these Terms, please contact us at: